Return Policy
Divinity Nutra Return Policy
At Divinity Nutra, we stand behind the quality of our products and want every customer to feel confident in their purchase. If you’re not completely satisfied, we’re here to help.
Eligibility for Returns
- Timeframe: Returns are accepted within 30 days of receiving your order.
- Condition: Products must be in their original packaging.
Non-Refundable Items
- Shipping and handling fees are non-refundable.
- Free gifts or promotional items included in your order are not eligible for return.
Return Process
- Contact Us: Email our customer service team at support@divinitynutra.com with your order details and the reason for your return.
- Approval: Once your return is approved, you will receive detailed instructions and a return shipping label (if applicable).
- Ship Your Product: Securely package your item(s) and send them back using the instructions provided.
- Refund or Exchange: Once we receive the product, a refund or exchange will be processed within 5–7 business days.
Damaged or Defective Products
If your order arrives damaged or defective, please contact us within 7 days of receipt with photos of the issue. We will provide a replacement or full refund at no additional cost.
Satisfaction Guarantee
Our goal is to ensure you love our products. If you’re unhappy for any reason, please reach out—we’re committed to finding a solution that works for you.
Contact Us
For any return inquiries or additional assistance, please email us at support@divinitynutra.com.